Politique d’expédition

Effective Date: Since July 2025

At ARVASHA, we aim to deliver your orders quickly, safely, and efficiently. Please review the following shipping details before placing your order.

🌍 Countries We Ship To

We ship worldwide, including:

Free Shipping Countries:
USA, Canada, United Kingdom, France, Germany, Netherlands, Italy, Spain, Australia, and New Zealand

Other Countries:
Shipping cost is calculated at checkout based on item weight, quantity, and delivery destination.

⏱ Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

You will receive a confirmation email with tracking information once your order has been shipped.

Orders with multiple items may arrive in separate packages and on different days, depending on warehouse and location.

🚚 Estimated Delivery Time

USA, Canada, UK, France, Germany, Netherlands, Italy, Spain, Australia, New Zealand:
  Estimated delivery: 2–14 business days

Other International Countries:
  Estimated delivery: 2–21 business days
  (Slight delays may occur based on customs clearance and local postal services)

📦 Tracking Your Order

Once your order ships, we will email you a tracking number. You can use this number to monitor your package via the carrier’s tracking page.

🔁 Shipping Delays & Exceptions

We strive for timely delivery but delays can occur due to:

Customs processing

Weather events

Shipping carrier issues

High seasonal demand (e.g., holidays)

Please allow additional time in such cases. We appreciate your patience.

🧾 Customs, Duties & Taxes

We do not charge or collect international customs duties or taxes. If applicable, buyers are responsible for paying these fees to local authorities upon delivery.

🚫 Shipping Restrictions

We do not ship to P.O. Boxes or remote regions where carriers do not operate.

If we cannot ship to your address, we will contact you to arrange an alternative.

📨 Lost or Damaged Packages

If your package is lost or arrives damaged:

Contact us at support@arvasha.com within 14 days of delivery

Provide your order number and clear photos (if damaged)

We will investigate and resolve the issue with the carrier. If valid, we will issue a replacement or refund.

Need Help?

For any shipping-related concerns, feel free to contact us:
📧 support@arvasha.com

We respond within 2 business day